Dinkum's Commitment to Online Privacy.Your right to privacy is very important. Dinkum believes that any information you choose to furnish online should only be used to help us provide you with the highest quality of service, products and useful information. We display this Online Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. This Statement applies to all information collected or submitted on Dinkum's family of corporate web sites. We may update our Online Privacy Statement from time to stay current with changes in our business and to better serve you, so please check back periodically.

Summary of Dinkum's Online Privacy Statement

The Information We Collect and How It's Used
Opt-out Choice
Cookies
Links
Security
Data Access
How to Contact Us
Request product repairs and support

The Information We Collect and How It's Used

You can browse our Web site without entering any personal information and therefore remain anonymous during your visit. Only general, non-personally identifiable information that Dinkum logs from all site visits, such as Internet service provider, operating system/browser type, and pages accessed, will be collected in those instances. This means that a user's session will be tracked, but the user will not be individually identified. In a few areas of our site we will ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues, and to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

Register as a user of Dinkum products
Submit an inquiry to Dinkum's 24 hour Online Customer Service and Support
Request product upgrades

In those instances we may ask you to provide contact information, such as your name, address, telephone number, email address, etc., and information about the product or service purchased, such as product I.D., serial number, customer number and product version. We also may request demographic information, however, volunteering demographic information is optional with you. We may use the information provided during registration to notify you later about new developments with respect to the products and services you have purchased, new products and services offered by Dinkum, and/or to provide you with a more personal experience on our site.

Dinkum keeps the information you provide confidential and uses it to support your customer relationship with us. Dinkum may share the personal data you provide online with other Dinkum entities, agents and/or business partners who are acting on our behalf for the uses described above or otherwise to support your customer relationship. However, such Dinkum entities, agents and business partners are also required to keep individual identifying information confidential. Otherwise, Dinkum will not disclose, sell, trade or rent your individual identifying information to third parties for their use in marketing, solicitation or for other purposes unrelated to the business of Dinkum without your consent.

Data collected online may also be combined with information you provide when you register your ownership of Dinkum products through other avenues.

Finally, Dinkum may release personal identifying information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of our user agreements (e.g., Dinkum Web Site Terms of Use), or (iii) to protect the rights, property or safety of Dinkum, our Web site users, or others.

Opt-Out Choice

Dinkum will not use the personal identifying information you provide us online in ways unrelated to the ones described above without letting you know and offering you a choice of opting-out. When you register as a user of Dinkum products or services you have the opportunity of opting out of receiving unsolicited product marketing communications from us. Or, at any time you can easily opt-out of receiving such further information from Dinkum by sending your opt-out request to Dinkum Sales or Support at (65) 779-5088.

Cookies

"Cookies" are small pieces of information stored in your browser on you computer's hard drive. Cookies are used to recognize you, but the only personal identifying information that a cookie can contain is information you supply yourself. Dinkum primarily uses cookies to provide visitors with a more customized experience when using our Web site. If you prefer not to receive cookies you have the option of setting your browser to warn you before accepting cookies or to reject them altogether.

Links

Our web site may contain links to other sites. Dinkum is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this Web site.

Security

Dinkum is committed to taking all reasonable steps to protect the person identifying information that you provide. We use industry-standard encryption technologies when receiving or transferring sensitive data such as personal identifying information. Only employees, agents or contractors who need the information to perform a specific job (for example, our customer service representative) are granted access to personal identifying information. We limit our storage of personal identifying information, by deleting from our system any such information not needed to provide our registered customers with continued product service, support and information.

Data Access

The accuracy of your individual identifying information is important to Dinkum. We are working on ways to make it easier for your to review and correct the information that Dinkum may maintain about you. Registered Dinkum product users can review their individual identifying information by contacting Dinkum Support at (65) 6779-5088.